gbaji Responsible Gaming — Your safety is our priority
Enjoy a fun gaming experience while keeping yourself and your family safe. gbaji always stands for responsible gaming.
Why is responsible gaming important?
Online gaming can be a great source of entertainment — but when gaming goes out of control, it can have a negative impact on personal and family life.
gbaji believes gaming should always be enjoyable and controlled. We are committed to keeping every one of our users safe. That is why we provide a number of dedicated protection tools and guidelines — so you can always keep your gaming in your own hands.
Remember: gaming on gbaji is entirely optional and for entertainment. Never use gaming as a way to solve financial problems. If you feel gaming is becoming a habit or an addiction, our support team is always ready to help you.
Using the tools available on our platform, you can set your deposit limits, take a temporary break, or fully suspend your account if needed.
Our Protection Tools
gbaji provides you with several effective tools to control your gaming.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Requests to increase a limit take effect after a specified waiting period, giving you time to reconsider your decision.
Time-Out Feature
If you want to take a short break, use the time-out feature. You can temporarily suspend your account for a period ranging from 24 hours up to 30 days. During this period, no login or deposit will be possible.
Self-Exclusion
If you feel you need a long-term break from gaming, choose self-exclusion. This option allows you to close your account for an extended period or permanently. While self-exclusion is active, the account cannot be reactivated.
Reality Check Reminder
gbaji will notify you at regular intervals about how long you have been playing. These reminders help you keep track of time and make informed decisions. You can set the interval for session reminders yourself.
Loss Limit
Set in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, your account will automatically stop you from placing new bets for that period.
Contact the Support Team
Use gbaji's 24/7 live chat support at any time for gaming-related concerns. Our team is ready to assist in both Bengali and English. Seeking help is proof of courage.
How to activate protection tools
Log in to your account
Log in to your gbaji account and go to the "Account Settings" section.
Find the "Responsible Gaming" section
Select the "Responsible Gaming" option within Settings.
Choose the limit or tool you prefer
Activate one or more tools — deposit limit, loss limit, time-out, or self-exclusion — based on your needs.
Confirm your changes
Confirm the selected limit or tool. Most changes take effect immediately. Contact support if you need assistance.
If in doubt, contact support
To learn more about any tool or for help, contact our 24/7 live chat or email us at [email protected].
Warning signs of a problem
Be alert if you notice the following signs — they may indicate that gaming is going out of control:
- Spending more than your budget or playing more to recover lost money.
- Hiding your gaming from family or friends, or lying about it.
- Feeling unable to stop gaming, or feeling restless when you take a break.
- Continuing to game while neglecting work, studies, or family responsibilities.
- Taking loans or withdrawing from savings to cover gaming expenses.
- Feeling frustrated or depressed after losing and playing more to lift your mood.
- Uncontrolled thoughts about gaming disrupting your concentration.
Protection for minors
gbaji strictly follows a 21+ policy. Keeping children and teenagers away from online gaming is a shared responsibility of gbaji and parents.
The role of parents
Parents, please make sure your child cannot access gbaji or any online gaming platform. Use parental control software on your devices and keep login credentials secure.
Identity Verification
gbaji verifies age at registration and withdrawal. If there is any suspicion that an account is being used by a minor, we investigate immediately and suspend the account if necessary.
Device Security
Use a password and screen lock on your phone or computer. Do not save passwords in the browser or app so that other family members cannot access the account.
Need help? We are here for you
Do not face gaming problems alone. gbaji's support team is with you around the clock.
gbaji Support
If you have any concerns about your gaming, talk to us. Our 24/7 live chat support will assist you in Bengali and English — your information will remain completely confidential.
24/7 Live Chat
Support in Bengali and English
Email Support
Gaming addiction is a health issue — it is not a sign of weakness. Seeking help is the smartest thing you can do. gbaji's support team will help you activate the right protection tools and point you toward the resources you need.
If you want to request self-exclusion or a long-term break, just tell us directly in live chat — we will act immediately. Your privacy is of the highest importance to us.
Remember: Gaming should be a source of enjoyment — never stress or obligation. Whenever the fun fades and worry grows, that is the right time to stop.
Frequently Asked Questions
Find answers here to the questions most commonly asked about responsible gaming.
Stay safe, play with joy
Enjoy gaming responsibly. At gbaji, our games, casino, and cricket betting are all built with your safety in mind.